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One year has passed since Helene unleashed its fury on western North Carolina, and volunteer pilots who took to the skies during that critical time are now sharing their experiences. As they reflect, the stories of rescue and recovery continue to resonate across the region.
The storm left neighborhoods in chaos, cutting off cell service and leaving many residents stranded in the mountains. Al Mattress, a helicopter pilot with Total Flight Solutions, recalls receiving an urgent call in the early hours. A concerned client requested a welfare check on their family member in western North Carolina.
Mattress prepared for takeoff, racing against time to assess the situation from above. He remembers being one of the first to witness the aftermath of the devastating storm.
“Watching it unfold, ya know, this water was still rising,” Mattress shared. “I got there right after the storm passed.”
After completing initial rescue missions, Mattress quickly realized the devastation was far worse than anticipated. Back on the ground, fellow pilot Tim Grant coordinated logistics for dozens of volunteer pilots as missions transitioned from rescues to humanitarian aid.
Thanks to the collaboration with the United Cajun Navy, Grant reported that they managed to mobilize nearly every helicopter available for immediate rescue efforts. These pilots selflessly donated their time and resources to save lives and deliver essential supplies, including medicine and food.
Mattress reflected on his conversations with those he rescued, many of whom were unaware that help was on the way.
“No cell service left them dependent on fading batteries,” he explained. “They had no idea anybody was coming for them.”
Grant emphasized the dedication of the pilots, many of whom found ways to communicate their status after completing missions. They would ascend to find cell towers and send updates: “Hey, I picked up these people, and they’re OK.”
On the first day after Helene’s passage, volunteer pilots accomplished 25 rescues, followed by another 30 on the next day. However, the numbers rose dramatically when counting the humanitarian supply missions. “We completed over 100 missions, delivering food and other supplies,” Grant said.
The pilots worked from dawn until dusk, and at the end of each day, they gathered for debriefings to discuss their efforts. Each story mattered, including one that particularly stood out to Grant.
“A pilot saw arms sticking out from the mudslides as he approached to pick up a family,” he recounted, highlighting the harrowing reality of the rescue efforts.
Among the volunteers was Austin Lane, a pilot from South Carolina who joined the effort after noticing a Facebook group called Carolina Aviators Network organizing aid deliveries. Using a vintage 1960s Baron twin-engine plane with a sizable 1,000-pound load capacity, Lane was able to transport supplies to locations further into the mountains.
“We delivered diapers, canned goods, and even insulin for those with dietary restrictions,” Lane said. He was pleasantly surprised by the efficiency at donation sites, where local volunteers swiftly loaded his plane.
“It was incredible,” he described. “We could execute six to eight trips in a day.”
Reflecting on the collective experience, Grant noted the generosity displayed by the community. “The people that donated their supplies and time—that was the most rewarding part of it all,” he stated.
As roads began to clear with the assistance of the North Carolina National Guard and other volunteers, more organizations were enabled to penetrate the most afflicted areas. The National Guard reported conducting 869 air rescues, including 165 complex hoist rescues. These were particularly challenging operations, as they required helicopters to lift individuals from dangerous or inaccessible locations.
Overall, the North Carolina National Guard acknowledged the remarkable support they received, with aircraft contributions from South Carolina to Pennsylvania. Their collective efforts included deploying 21 CH-47 Chinooks, seven UH-60 Blackhawks, and four UH-72 Lakotas, leading to a total of 32 helicopters in action.
The National Guard’s humanitarian impact extended beyond rescue efforts. They also rescued an impressive 226 pets and deployed 3,638 pallets of food while delivering 1,877 tons of cargo by air. This extensive network of involvement showcased the strength of collaborative community responses in times of crisis.
As residents of western North Carolina continue to rebuild their lives, the stories of volunteer pilots and their heroic missions serve as a powerful reminder of the resilience found in community spirit. The commitment of these aviators, along with the numerous organizations supporting recovery efforts, underscored a united front in the face of disaster.
As the one-year mark passes, the lessons learned and connections forged during this crisis continue to have a lasting impact on the community. It is a testament to the strength of volunteerism and the human capacity for compassion, promising hope for future challenges.